Turn the questions on your website into leads in your inbox
Your chatbot answers first, then asks for contact details at the moment a visitor is most likely to give them.
How a chat becomes a lead
A visitor asks a question
The bot answers from your own content straight away, at any hour, on any page.
The bot asks for their details
After a number of messages you choose, or when the visitor wants a person, a short form appears in the chat.
You get the lead by email
Name, email, phone and the whole conversation arrive in your inbox, so you know what they want before you reply.
Why it works better than a contact form
Catch visitors while they're interested
Most visitors leave without filling in a contact form. A chat that has just answered their question is a far easier place to ask.
Context with every lead
You see the exact questions asked and the page they were on, so your first reply can be specific.
No missed out-of-hours inquiries
Evening and weekend visitors get answers and can leave their details instead of bouncing.
Your team talks to the right people
The bot handles routine questions. People who ask for a human are flagged for follow-up.
Export to your CRM
Download leads as CSV whenever you need them.
You set the timing
Ask early, ask late, or only when the bot can't help. Change it in one setting.
Curious what it could be worth? Try the chatbot ROI calculator.
Questions
When does the lead form appear?
You choose: after a set number of visitor messages, when the visitor asks for a person, or when the bot can't answer.
What details does it collect?
Name, email and phone. Email or phone is required; the rest is optional.
Where do leads go?
Into the Leads tab of your dashboard and to the email address you set, with the conversation attached.
Is lead capture on every plan?
Yes, including the free trial. Flagging chats for human hand-off is on Growth and Scale.